What can I expect from working with you?

I have a 5 step process.

Step 1 – We’ll discuss your requirements and expectations. This could take place in person, over the phone, Skype, or Facetime. I’ll ask about your product, what services you’re interested in, and what resources you have available for the project. I may have suggestions for you based on my past experience. And, of course, you can ask me any questions that you have. If we decide to work together, I’ll respond with a quote and project plan. There’s never any charge for this consultation.

Step 2 – We’ll fill out a Creative Brief together to be sure I have all the necessary information. Then I’ll research your product, interview your SME’s, and integrate any other resources you have. My goal is to completely understand your product and your promise before writing anything. When completed, I’ll provide a summary that describes my findings, including one or more proposals regarding the content.

Step 3 – Based on the results of step 2, I’ll create the actual content and deliver it within the time frame we’ve agreed to.

Step 4 – You now have the first draft of your copy. This is your chance to review it and request any changes. I expect we’ll need to move on to step 5.

Step 5 – Based on your review, I’ll revise the copy. I want you to be satisfied, so we’ll go through as many iterations as required.

What kind of results can I expect?

I spent a long time in the corporate world building up a reputation for professionalism. I expect no less from myself as a freelancer. You can expect that I’ll deliver best quality results on time.

What are you rates?

That depends on the scope of the work you ask me to do. We’ll determine this together as part of step one of my five-step process. You’ll know the exact cost before we start, and rest assured I won’t “pad” the copy for extra per-word fees.

What kind of turnaround time can I expect?

Again, that depends on the scope of the work you ask me to do. We may decide to break up larger projects into smaller chunks, with deliverable dates scheduled based on your publishing calendar. In any case, this will all be detailed in the project plan resulting from step two.

I have a tight deadline to meet. Can you start my project right away?

That may be possible, depending on my current workload. I won’t take on any work that endangers my current schedule. And, I won’t take on any work unless I’m confident that I can meet the deadline.